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SharePoint Support Packages

Often there is a need for frequent fixes, help and management with a SharePoint Server environment. Rather than hire a full time member of staff which can be expensive or contractor(s) which can take time to arrange the best option is to take out a support package.

As part of our sharepoint offering we offer each of the following:

  • Initial Diagnostics service
  • Email Support, Phone Support  and Remote access support
  • Excellent Response Times
  • Discounted Consultation Fees
  • Weekend Support
  • Allotted hours each month

Our support packages have been tailored around our clients requirements.

As part of every one of our support packages we provide an initial sharepoint server diagnostics and performance report. This allows us to what is and isn't working effectively within your environment. Contact our team for more information about our support offering.

Bronze Support Package

£399 per month

Initial Diagnostics service
Email Support (Mon – Fri, 9am – 5.30pm)
Phone Support  (Mon – Fri, 9am – 5.30pm)
Max.6 hour response time
Discounted Web Part fees
Max hours per month - 4
Weekday support only
Sign up

Silver SharePoint Package

£599 per month

Initial Diagnostics service
Extended Email Support hours (Mon – Fri, 8am – 8pm)
Phone Support  (Mon – Fri, 9am – 5.30pm)
Max. 4 hour response time
Discounted Consultation fees
Max hours per month - 10
Weekend Support (1 incidents per month)
Sign up

Gold SharePoint Package

£799 per month

Initial Diagnostics service
Extended Email Support  (Mon – Fri, 8am – 8pm)
Extended Phone Support  (Mon – Fri, 8am – 8pm)
Max. 2 Hour Response Time
Discounted Consultation Fees 
Max hours per month - 14
Weekend Support (2 incidents per month)
Sign up

Emergency Support

£99 per hour

Extended Email Support (Mon to Sun, 8am to 8pm)
Extended Phone Support  (Mon to Sun, 9am to 5pm)
Max. 2 Hour Response Time
Max. 1 Hour Consultant Engagement
Discounts available for block purchases of support hours
Purchases in bulk can be used within a 6 month period
Sign Up Now
Sign Up to get instant support now!
 

What else do we do...

SharePoint Hosting!

We are one of the 1st companies in the UK to provide Hosted SharePoint 2010. From £7.50 per month per user you can't get better value for money. 

SharePoint WebPart Directory

Hosted SharePoint for Schools

Consultants Referral Scheme

Other Services

At The SharePoint Initiative we not only provide SharePoint Consultants.

  • SharePoint Hosting
  • SharePoint SEO
  • SharePoint Development
  • SharePoint Web Parts
  • Reseller Partner Program
  • SharePoint Consulting
  • Hosted Dynamics CRM
  • Hosted Exchange

    • Call our team on 0207 193 1190.

    Latest SharePoint Job

    SharePoint 2010 consultant, £330pd, 3 months, Maidstone
    The environment is mostly Microsoft based and they currently operate a Windows 2003 domain. They rely heavily on virtualisation (including Hyper-V, VMWare and Citrix) and products they use include Microsoft Office 2007 and 2010, IRM, SQL Reporting Services, Lync, CRM, Kronos and Agresso.

    Info@SharePointInitiative.com to apply.

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